Change language. Change currency. Flower delivery Personal data protection charter Personal data protection charter Our commitments regarding protection of your personal data. By using this website, the Buyer agrees to the collection and use of personal data in the manner described in our current personal data protection charter. Scope of application The current personal data protection charter sets out the manner in which Universal Flower handles your personal data whilst you use our website.
Our charter also covers the other methods of collection of your personal data, such as when you contact our Customer Services by telephone. Any subcontractor involved in the processing of your order on our website, or other service providers handling your personal data can, in their own general terms and conditions of usage, have their own rules concerning confidentiality which supplement the current charter, in accordance with GDPR regulation.
Collection and purpose of handling personal data Universal Flower collects the personal data of all Users who browse, view and order on our website, notably by the use of cookies in accordance with French legislation and European regulation currently in force. When do we collect your personal data? We collect your personal data when you: Create an account Visit our website, which uses cookies Order products Contact with Customer Service by any means of communication made available such as email, chat or telephone Browse our website and view products Writing a review on your order During a game or competition When you view our advertisements During satisfaction survey What personal data do we collect?
Data relevant to your order The personal data which is strictly required to process your order is marked with an asterix and concerns the following details : 1. We also collect personal data when you buy our products. In particular, we collect information relating to the total cost and nature of your purchases, information relating to your orders, your receipts and your client history. The written message which you have chosen to add to your flower bouquet remains confidential.
At Universal Flower, we would like to assure you that your bank details are not recorded by our company. To ensure the security of your financial information, we use an authorized payment provider who manages all financial transactions in accordance with the highest security and confidentiality standards.
